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Sending Log File

Dear customers! We want you to know that DiaBox is an app made by people living with type 1 diabetes, like you! We know some of you have been having troubles with IOS but all the team is hard working to make everything better! We recommend to use or borrow an old Android phone to get DiaBox until the app is fixed.

This project was born when our founder was diagnosed with type 1 diabetes years ago! He has been developing many apps to help people like you and all of us here on Bubblan team to make the management of diabetes easier!

We appreciate your comprehension and support over those years of Bubble and Bubble mini, but as a startup, we have to fight sometimes with things that are out of our hands!

Please, please, please, feel free to write us on Facebook, we are reading and answering all your messages! And also we will be super happy to help!

Comments(7)

    • robbie francevic

    • 3 months ago

    HI,
    How long do you think before ios is ready. I own a iphone and watch.Have recieved my bubble.
    Thanks
    Robbie francevic

    • Will Chisum

    • 2 months ago

    I also own an iPhone and had purchased a bubble mini in September, it is still in transit and I still don’t have it in hand but I’ve never owned anything Android and this iOS issue came up while I was waiting for my bubble. I was able to load the DiaBox app back when I ordered it and it does work to manually scan my Libre.

    I guess my question is, will it still be able to communicate with the bubble or do I really have to break down and get an Android device?

    I’m 61 years old and I am crotchety and stubborn and don’t really want to learn how to operate an Android.

      • William Chisum

      • 2 months ago

      I got my bubble in the mail yesterday and it does communicate with the app on my iPhone so I’m going to go with this until I have any problems.

        • William Chisum

        • 1 month ago

        NO! My DiaBox just expired! I really had no problems with reading my bubble and now I have to scan manually!

        Could you please send me a link for another DiaBox trial?

    • Rob Coenen

    • 2 months ago

    The flighttest version that I was still using, though somewhat buggy, but usable is now expired. Could you PLEASE at least release the buggy version in testflight again? Or can I get it anywhere else?

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