Hello, Recently after updating the Diabox app, both my partner and daughter have been unable to re-connect with the Bubblan device. The suggestion to press the data collection down arrow repeatedly does not allow selection of any options. The data collection bar is in fact unresponsive.
Can you help? Joe.
Bubblan
12 months ago
Press more and different places. It does work have patience.
Jonathon Christie
12 months ago
Hello again, I’m happy to report that the data collection drop down menu on the Diabox app is now back operational and both of our systems reported previously are now fully functional. Thanks.
Jonathon Christie
Hello, Recently after updating the Diabox app, both my partner and daughter have been unable to re-connect with the Bubblan device. The suggestion to press the data collection down arrow repeatedly does not allow selection of any options. The data collection bar is in fact unresponsive.
Can you help? Joe.
Bubblan
Press more and different places. It does work have patience.
Jonathon Christie
Hello again, I’m happy to report that the data collection drop down menu on the Diabox app is now back operational and both of our systems reported previously are now fully functional. Thanks.