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FAQ

One full charge takes about 60minutes
and last for minimum 10days up to 18days depending on usage.

You can also reset the Bubble by swiping the flat side och the charger on the bubble and a red light will flash to indicate its been reseted.

No sensor means that bubble is not able to scan your libre sensor, it can be because of the attachment is wrong, try replace it. Or it can be that your libre sensor is broken, check with librelink app to make sure its an active sensor.

Diabox works on both android and iOS.
Android – Diabox -Google Play
iOS – Diabox – TestFlight
This requires you to click this link twice.
1. To install Testflight
2. join the Diabox beta.

Diabox can read all Libre sensors.
Libre
Libre 2
Libre US14
Libre Pro

We ship worldwide using DHL or Postnord,

delivery time depends on location

Postnord
Inside EU 7-30 days
Outside EU 30-60 days

DHL Express
3-5 Days worldwide, in some countries next day delivery.

  • Make sure your bubble is fully charged.
  •  Put it back in the Box with the magnet for 30 seconds to reset the device
  • Make sure location services are enabled)

Keep your Bubble close to your phone.
Press add CGM – Abbott – Scan. – In the list, you should see your device
Bubble:xX:xx:XX:xx 

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To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.